SOLMAR SELEC SLU — Alquiler de automóviles in A Lavacolla Sabugueira Santiago De Compostela

Reseñas de SOLMAR SELEC SLU

• Clara

  Adicional 2016.09.10

  DO NOT USE THIS COMPANY! Booked through rental cars. They tried to force us into taking an extra insurance for EUR 192,-. When we refused they offered the same insurance for EUR 110,-. We still refused and where then given a car which was extremely damaged. It took us 30 minutes to note all scratches, bumbs and other damages (more then 50!). When after a few days we handed over the car they claimed to have found a minor scratch on the rear bumper which was not noted on the form. They charged EUR 181,50 for this (alleged!) scratch and then also refused to transport us (a family with 2 small kids and 5 bags!) to the airport. THESE PEOPLE ARE FRAUDS!
• Leonardo

  Adicional 2016.05.30

  The car I got had some scratches but was quite new and working perfectly.
• Renata

  Adicional 2015.06.25

  Booked from rentalcars. The car category didn't match the reserved one. Solmar has very bad reception. The car and dirty, has several scratch and missing washer fluid.
• Paula

  Adicional 2015.05.28

  AVOID THIS COMPANY !!!
• Malena

  Adicional 2015.05.02

  They also got an informatic problem with our online reservation. We paid for it but we got no reservation number therefore it was not valid and we had to pay for a new one. We are now waiting to get back the money, they promised we are gonna get it this week.
• Juan

  Adicional 2015.03.04

  There's just no way you can get a car without the full coverage so count 23 euros more per day for the assurance. I mean, if you choose not to buy the full coverage they make you pay some 100 euros of gas, no matter if you leave the car full or empty.
• Sofia

  Adicional 2014.10.30

  Forced to take extra insurance €270, otherwise when returning they will look up to 1 hour to look for any scratch even under chassis.
• Michelle

  Adicional 2014.04.11

  DO NOT BOOK WITH SOLMAR!!!!!Just returned from Santiago de Compostella and booked our car hire through DoYouSpain. Unfortunately they use Solmar, a company who are scam artists and really unpleasant. On arrival even after showing them our rental voucher they insisted we had to take the full to empty fuel option even though our agreement said we had the full to full option( which I had paid extra for). After a lot of arguing they agreed to honour that. Then came the hard sell for the insurance. After refusing it, we were told that if we didn't take it they would inspect the car with a magnifying glass. We said no problem because we are frequent travellers and careful drivers and had never had any accidents or problems. When we tried taking photos of the car to make sure we had proof of its state before driving off we were told we couldn't take photos and the guy was very aggressive towards us. He then went on to say that Solmar didn't accept photos in disputes anyway?? He then continued to tell my husband that he didn't like English people because they think they are superior and never want to take insurance!!! Finally, when we returned the car this morning they charged us €134 for a tiny scratch on the hub cap which was already there (but had not been noted on the contract). So they managed to recoup the money for the insurance we declined anyway. BEWARE OF SOLMAR they are racist, rude, aggressive and complete con artists. If I could post this without any stars I would.
• Fabiana

  Adicional 2013.12.20

  A total scam! Paid twice full coverage car insurance!!!!!!